01 ago
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Cegeka Deutschland
|
Bogotá
01 ago
Cegeka Deutschland
Bogotá
Cegeka Deutschland GmbH is seeking an Incident Manager to safeguard the quality, efficiency, and continuity of our infrastructure operations for a new major US client. You will coordinate between customers, internal teams, and stakeholders, ensuring incidents are managed per standards and service improvements are implemented.
You will act as a second-line support point, monitor ticket quality, review incident outputs, and stay up to date with best practices.
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📌 Global Incident & ITSM Manager (Bogotá)
🏢 Cegeka Deutschland
📍 Bogotá