Jumio is seeking a Customer Escalation Engineer to support their enterprise customers remotely from Colombia. This key role involves analyzing technical issues, training teams, and managing escalations effectively while working collaboratively within diverse, agile teams.
Adecuado candidates should possess strong technical communication skills, a track record in customer-facing roles, and experience with tools such as JIRA and Salesforce. Jumio values a multicultural workforce and encourages applications from all backgrounds.