Job Title: Customer Service Representative
Location: Medellin - Full In-Person
Type: Permanent Position
Salary Expectation: $3,000,000 to $3,500,000 Depending on Experience

Essential Functions:
- Handle and respond to calls from providers, agencies, agents, and policyholders.
- Prepare reports on banking information.
- Prepare reports to request pending information.
- Review specific cases with agencies and providers.
- Reconcile account statements.
- Conduct service meetings with agencies.
- Complete T5 forms (pre-existing conditions).

Requirements (Knowledge, Skills, and Abilities)
- Language proficiency.
- Minimum of two years of experience in the field.
- Experience in high-quality customer service.
- Proficiency in Microsoft Office utilities.
- Effective communication, both oral and written.
- Ability to work under pressure.
- Dynamic and energetic.
- Strong interpersonal skills.
- Ability to follow oral and written instructions.

Join our team and be part of a dynamic work environment where your skills and experience will contribute to the success of our organization

At ttg, _“We believe in making a difference One Person at a Time,”_ ttg OPT

📌 Customer Service Representative (Colombia)
🏢 ttg Talent Solutions
📍 Colombia