FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

We’re most proud of:
- Offering life-changing career opportunities to talented software professionals across the Americas.
- Building highly-skilled software development teams for hundreds of the world’s greatest companies.
- Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
- Our 4.5-star rating on GlassDoor.
- Our client Net Promoter Score of 68, twice the industry average.

The Position:
We're looking to hire a Technical Support Specialist to join our team.



You'll work with our incredible clients in one of two ways:
- Team Augmentation: You will integrate yourself directly into our client's team and work alongside their existing designers and engineers on a daily basis.
- Design & Build: You will work on a FullStack product team to build and deliver a product to our clients.

What We're Looking For:
- 3+ years of professional customer support experience.
- Proven experience as a Technical Support Specialist or similar role.
- Understanding of the software development cycle.
- Experience with JSON and REST APIs.
- Familiarity with CSS, HTML, and JavaScript.
- Advanced English is required.
- Experience working on Agile / Scrum teams.
- Successful completion of a four-year college degree is required.
- Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
- Ability to identify with the goal

📌 Technical Support Specialist (Bogotá)
🏢 Fullstack Labs
📍 Bogotá