Customer Service Representative Bogotá WAHA
Be part of one of the worlds leading technology companies Join the team at Teleperformance and support customers using Windows and Microsoft Office. If youre passionate about technology, enjoy helping customers, and have a commercial mindset, this is your opportunity to grow with a global company.
What youll be doing
Provide multichannel customer support for Microsoft Windows and Office products.
Assist customers with technical questions, product guidance, and general inquiries.
Identify customer needs and recommend Microsoft products or services when appropriate sales component.
Deliver professional, accurate, and customerfocused support.
Research and resolve customer issues using Microsoft and Teleperformance tools.
Maintain accurate documentation of all customer interactions while ensuring an outstanding customer experience.
Were looking for someone who
Has a B2 English level CEFR.
Has excellent communication and customer service skills.
Has affinity for technology and a commercial mindset.
Preferably has previous experience or studies related to Information Technology, Systems Engineering, Programming, Software Development, or related fields.
Has previous knowledge or experience supporting Windows and Microsoft Office products.
Conditions
Training salary COP 1.852.000 month
Production salary COP 2.315.000 month
Contract type Indefinite term
Language English B2
Campaign type Bogotá WAHA Bogotá
Workload 42 hours per week Full time
Training TRN
Monday to Thursday 0800 1700
Friday 0700 1630
Operations OPS
Shift window Monday to Friday between 0800 and 2000
Fulltime schedule 42 hours per week.
Bonuses Benefits




Performance bonus of up to 15 of the monthly salary based on metrics compliance.
Opportunity to work with one of the worlds leading technology companies.
Professional growth and career development within Teleperformance.
Dynamic, innovative, and multicultural work environment.
About the Campaign
The Microsoft GBS Outbound campaign provides multichannel customer support for Microsoft products such as Windows and Microsoft Office. This role combines customer service with a sales component, helping customers resolve their inquiries while identifying opportunities to recommend Microsoft products and services. The ideal candidate has strong communication skills, technical affinity, customer orientation, and a proactive commercial profile.
This is what sets us apart
We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide Great Place To Work has certified us as one of the best places to work in the country and the world. We dont stop innovating, and we always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team
Bolsa de trabajo Colombia ofrecemos puesto de Customer Service Representative Bogotá WAHA para el sector de CallCenter Telemercadeo en la empresa TP de Bogotá, D.C.. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Customer Service Representative Bogotá WAHA (Bogotá)
🏢 Tp
📍 Bogotá