Were looking for a Retention, CrossSelling, and Customer Service Representative to join our team woring from home. In this role, youll support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios. Youll focus on understanding customer needs, handling information responsibly, and ensuring a smooth, positive experience in every interaction.

Who You Are
A customerfocused professional who genuinely enjoys helping others.
A solutiondriven thinker who aims to resolve situations efficiently and accurately.
A clear communicator who can explain information in a simple, friendly, and confident way.
A proactive problem solver who stays calm and focused in different customer scenarios.
A responsible and detailoriented person who handles information with care and discretion.
A bilingual communicator with intermediate to advanced English proficiency English level B2 C1, ready to grow in a global environment.
A team player with a positive mindset and a strong sense of accountability.

Lets Talk About Benefits
Salary COP 2.800.000 Mo.
Performancebased bonuses to reward your results and commitment.
Work schedules of 42 hours per week, designed to support worklife balance.
Indefiniteterm contract for longterm stability.
Access to our exclusive Gaming Arena,



designed for entertainment and team connection.
Employee fund benefits that support your financial wellbeing.
Terms and conditions apply.

This Is What Sets Us Apart
We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in 300 languages and dialects. Certified by Great Place To Work as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team
Bolsa de trabajo Colombia ofrecemos puesto de Retention Expert English B2 C1 Work At Home Nacional para el sector de Ventas en la empresa TP de Bogotá, D.C.. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Retention Expert English Work At Home Nacional (Bogotá)
🏢 Tp
📍 Bogotá