At Contact Point 360, we are hiring Bilingual Customer Service Agents to support international companies.
No previous experience required – 100% paid training from day one.
What We Offer
- Base salary: COP $2,700,000 + bonuses
- Indefinite-term contract + legal benefits
- Fixed schedule | 42 hours per week
- 2 days off per week (Sundays and one during the week)
- On-site
- Location: Calle 97 & Autopista Norte – Bogotá
Responsibilities
- Provide customer service support to international clients.
- Understand customer needs and deliver clear and accurate solutions.
- Handle inquiries professionally and empathetically.
- Meet quality and service performance metrics.
Requirements
- Advanced English (B2+ or higher).
- Strong verbal and written communication skills.
- Customer-oriented mindset.
- Positive attitude and willingness to learn.
- No previous experience required.
Contract Type
Indefinite-term contract
Work Modality
On-site
Schedule
Fixed schedule | 42 hours per week | 2 days off per week (Sundays and one during the week)
At Contact Point 360 S.A.S., we believe in talent without barriers. We are committed to fostering an inclusive, diverse, and respectful workplace where every individual has the opportunity to grow and achieve both their personal and professional goals.
We encourage everyone to participate in our recruitment and hiring processes under the principles of equal opportunity. We value talent, diversity, and the unique potential that each person brings to our organization.