Job Purpose

The Project Manager is responsible for planning, coordinating, and delivering localization projects across multiple client accounts. Working under the supervision of a Program Manager, the role ensures projects are completed on time, within budget, and at the required quality standards while maintaining strong client relationships. The Project Manager acts as a primary client contact, manages project quotes and workflows, coordinates cross-functional teams (such as Language Delivery, Technical Services, and QA), and oversees project execution from initiation to completion. The role also involves risk management, reporting, process improvements, and supporting account growth, while ensuring client satisfaction and adherence to internal and ISO standards.

Key Responsibilities
- Manage localization projects from quotation through delivery, ensuring deadlines, budgets, and quality standards are met.
- Act as the primary point of contact for clients, addressing requests, questions, and issues in a timely and professional manner.




- Coordinate cross‑functional teams including Language Delivery, Technical Services, QA, and Supply Chain to ensure smooth project execution.
- Prepare and update project quotes, schedules, budgets, and workflows based on project requirements.
- Identify and manage production risks, implementing mitigation actions when necessary.
- Monitor project progress and provide status updates, reporting, and post‑mortem analysis to improve future processes.
- Ensure compliance with internal procedures, ISO requirements, and quality standards.
- Manage administrative project tasks such as project closure, translation memory updates, and documentation maintenance.
- Oversee resource coordination, ensuring vendors and internal teams have the necessary tools, instructions, and information.
- Support account development by identifying opportunities to improve efficiency, quality, and client satisfaction.
- Collaborate with internal teams and stake

📌 Project Manager (Colombia)
🏢 RWS Group
📍 Colombia