SoftwareOne Deutschland GmbH is seeking a Bilingual Help Desk Analyst to provide remote support to users across multiple locations. In this role, you'll manage ticket lifecycles, resolve incidents, and ensure user productivity by addressing technical challenges efficiently.
Successful candidates will hold a Technical degree and have a strong customer-oriented mindset. This position involves rotating shifts and requires an upper-intermediate English level.
📌 Bilingual Help Desk Analyst — 7x24 Remote-Hybrid IT Support (Bogotá)
🏢 Softwareone Deutschland
📍 Bogotá
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