About DiDi Global Inc.
DiDi Global Inc. is the world’s leading mobility technology platform offering app‑based services across markets including Asia‑Pacific, Latin American, and Africa. Services include ride‑hailing, taxi hailing, chauffeur, hitch, shared mobility, auto solutions, food delivery, intra‑city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with adaptable work and income opportunities, and works with policymakers and communities to address transportation, environmental, and employment challenges through AI and smart transportation innovations.
About the Team / Role
The Driver Growth Operations team builds and optimizes the supply engine of the leading mobility platform. In this role you will help transform Driver Management into a high‑impact, scalable supply capabilities model across Spanish‑speaking LATAM.
This role owns the engine that develops and scales our network of experienced drivers, mentors, and leaders who train, retain, and grow the broader base. Responsibilities include end‑to‑end supply planning,
product tool ownership, performance frameworks, and team execution. The role is measured by outcomes such as driver retention and productivity and carries genuine product ownership with a global technology team.
Key Responsibilities
- Design and run the capacity planning, recruitment, selection, and certification pipeline for the driver‑leader network across SSL.
- Own the supply forecast so city expansion and program growth are never constrained by bottlenecks.
- Act as primary business owner for product features used by leaders (payments, task modules, group lifecycle mechanics, prioritization). Write requirements, align with global product teams, and hold the roadmap accountable to field needs.
- Define metrics that measure quality and use them to drive lifecycle decisions; present impact to senior leadership.
- Build, document, and continuously improve playbooks and quality standards that develo
📌 Driver Growth Operations Manager (Bogotá)
🏢 Didi
📍 Bogotá