One of our trusted consulting partners is recruiting for the following role:
Senior Operations Manager – Bilingual
Medellín | Hybrid | Monthly Travel to the U.S.
We are currently seeking a Senior Operations Manager – Bilingual to take on a highly strategic executive leadership role, working closely with the CEO and overseeing operations across multiple companies and business lines.
We are looking for a true operational integrator: someone capable of aligning teams, processes, priorities, and execution within dynamic, fast-paced, and growth-oriented environments.
This is not a role focused on managing day-to-day operations only.
This is a role focused on building structure, driving accountability, and creating real operational scalability.
About the company
We are a business platform focused on scaling service-based companies and operationally intensive businesses.
Our organization currently operates businesses related to:
- BPO and customer service operations
- Hospitality & resort services
- Multi-site service-based businesses

Our organization is characterized by being:



Results-oriented, Highly dynamic, Growth-focused, Execution-driven, Focused on building long-term structure, efficiency, and scalability.
What Will You Do in This Role?
- Align operational execution across multiple business units and leadership teams.
- Ensure strategic priorities and operational initiatives remain coordinated and on track.
- Build organizational structure, operational standards, and accountability systems.
- Optimize processes, workflows, and operational efficiency.
- Lead managers and cross-functional teams.
- Implement KPIs, dashboards, and operational scorecards.
- Drive productivity, consistency, and scalability.
- Oversee automation initiatives and continuous improvement efforts.
- Coordinate operations between Colombia and the United States.
- Translate strategy into execution.

What Type of Profile Are We Looking For?
- Highly organized and execution-oriented
- Strategic, y

📌 Senior Operations Manager – Bilingual (Medellín)
🏢 Talent Hub LATAM by Talogy
📍 Medellín