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Transform Onboarding Experiences and Boost Customer Satisfaction

Navigate the world of integral talent and client success with finesse. Lead onboarding, streamline operations, and deliver high-impact projects while keeping your professional momentum aligned with your personal life. Challenge the ordinary, drive measurable results, and craft a career that thrives on precision, strategy, and balance.

Your Role

As an Enablement Manager, you’ll lead client onboarding and implementation, coordinate cross-functional projects, track timelines, and mitigate risks. You’ll ensure smooth transitions, optimize processes, and deliver exceptional experiences, helping clients integrate seamlessly while driving measurable impact and operational excellence.

What Your Career Journey Looks Like

Employment type: Indefinite term type contract

Why You’ll Love Working Here
- 5 days work week
- 20 vacation days in total
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients




- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)

What You Bring to the Team
- Bachelor’s Degree in Communications, Business Management, or a related field
- 1-3 years of project management experience, preferably in a BPO company

Key Technical Skills:

Project Management
- End-to-end implementation and onboarding execution
- Timeline management, prioritization, and cross-functional coordination
- Risk identification and mitigation during onboarding
- Experience with Agile or Scrum frameworks (nice to have)

Tools & Systems
- Proficient in Microsoft Office, especially Excel and PowerPoint
- Ability to maintain and update trackers and project plans
- Familiarity with CRM tools such as Microsoft CRM

Reporting & Analytics
- Data collection and KPI tracking for onboarding metrics
- Building insights-driven reports for l

📌 Customer Enablement Manager (Bogotá)
🏢 Emapta Global
📍 Bogotá