Gladly is seeking a technical engineer to enhance AI solutions for top brands. This role involves designing customer experience automation solutions and optimizing integrations with a focus on customer success. Strong communication skills in English and the ability to work with APIs and JavaScript are essential.
Candidates should possess 3–5 years of experience in customer-facing technical roles, with a background in SaaS or AI technologies. The position supports remote work, competitive salary, and opportunities for professional growth.