We are a multinational company that works in the telecommunications sector or BPO focused on customer service currently in constant growth in Colombia. We want you to be part of this great team.

Administrative Executive

Contract: Full-time, indefinite term.

Salary Range: 2´000.000 COP.

Purpose of the Role

To ensure the efficient, secure, and compliant operation of the site by overseeing General Services, Technical Services, Security, Vendor Management, and Financial Coordination. The role is responsible for maintaining high service standards through effective SLA management, timely preventive and corrective maintenance, accurate access control, and strong vendor governance, while delivering a seamless workplace and client visit experience. Additionally, the role supports audit readiness, reporting accuracy, and continuous improvement through proactive risk identification and stakeholder coordination.

Key Responsibilities
- 1. General and Technical Services Management Oversee daily operations of General Services (cleaning, cafeteria, office maintenance, vendor coordination)



and Technical Services (HVAC, UPS, fire alarm panels, CCTV and access control systems, technical maintenance).
Ensure compliance with preventive and corrective maintenance schedules.
Monitor SLA compliance across all service vendors.
Support client visits by ensuring site readiness (cleanliness, facilities, workstations, meeting rooms, and branding).
KPI: 95% SLA compliance across all services, zero escalations during client visits, maintenance completed on time.
- 2. Security, Access Control, and Exits Manage physical security of the site and supervise security personnel deployment.
Ensure CCTV monitoring, including weekly checklist completion and 90‑day video retention.
Manage access control: grant access to new hires, revoke access for separations, and maintain logs for temporary access and visitors.
Maintain accurate documentation for revoked accesses, new hire access cards, and third‑pa

📌 Administrative Executive (Medellín)
🏢 Igt Solutions
📍 Medellín