Purpose
Whoever holds this position is part of the Access Credential Management team, responsible for executing the access credential management process for all technological platforms used in GBS Colombia. This includes both the basic credentials required for employees to connect to Scotiabank’s corporate network, as well as business application credentials used in the Service Units and Support areas of GBS Colombia, ensuring compliance with established procedures and agreed service levels. Contribute to the achievement of the objectives of both the IT department and the Operations Vice Presidency of GBS Colombia through the execution of the activities assigned to the role and the fulfillment of its responsibilities. Provide all GBS Colombia users with the highest level of service, always ensuring that the processes for initial access assignment, maintenance, and removal of access credentials comply with general security standards and guidelines and are delivered within the timelines required by clients.
Responsibilities




- Be part of the team responsible for centrally executing the access management process for Scotiabank’s technology platforms and all applications and information systems used by the different Service Units and Support areas of GBS Colombia.
- Execute all activities and procedures defined for managing basic access credentials, such as requests for Windows ID, Email, and Skype for Business for each GBS Colombia employee, in accordance with established procedures.
- Execute all activities and procedures defined for managing access credentials to all business applications and information systems used on the GBS Colombia campus by the different Service Units and Support areas, in accordance with established procedures.
- Ensure compliance with the Service Level Agreements (SLAs) established with application or technology infrastructure owners or administrators at Scotiabank that require the use of access credentials.
- Provide support for requests to ac

📌 Systems Access Analyst (Bogotá)
🏢 Scotiabank
📍 Bogotá