Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.”

About the Role

You’ll serve as the first human connection for prospective clients, handling high call volumes and navigating to assess potential all while ensuring clients feel supported and informed. Most interactions happen in Spanish, but bilingual fluency is essential for internal workflows and certain client conversations

The real essence of the role lies in performance, consistency, and motivation. It requires someone who can stay engaged in a repetitive, fast paced environment, manage time exceptionally well, follow structured processes, and convert qualified leads into scheduled, paid consultations.





This role is about guiding clients through structured conversations that qualify them, move them forward, and contribute directly to revenue, while delivering a consistent, empathetic client experience in a high performance environment.

Your Key Contributions
- Receive calls from potential leads and schedule consultations with Intake Specialists.
- Facilitate outbound calls to potential and existing clients to promote services and special offers.
- Utilize skills to overcome customer objections by sharing the benefits provided by the firm.
- Review voice messages on a daily basis to ensure that potential or current customers are handled appropriately.
- Receive payments for consultation through the case management system.
- Send consultation reminders to clients through the case management system or email.Contact existing leads that haven’t completed their consultation and identify opportunities to schedule their consultation with

📌 Inbound/Outbound Calls Associate (Colombia)
🏢 Lisinski Law Firm
📍 Colombia