Overview
We are conducting a customer service campaign for a premium sportswear and yoga accessories brand. Interactions will take place through chat, phone calls, and emails.
Responsibilities
Assist customers with any problems they encounter with their orders and ensure a smooth resolution process.
Qualifications
Advanced English skills and exceptional communication abilities.
Benefits
- Competitive Compensation: Basic Salary 2,848,000 + 100,000 health allowance + 15% performance bonus + all legal benefits.
- Top-Notch Training: Based on seasonal needs, this could be one week of training or two + one week of transitional nesting.
- Schedule: Work 42 hours per week with a fixed schedule between 7:00 a.m. and 9:30 p.m., including two days off per week.
- Contract Benefits: Permanent contract that includes all legal benefits.
- Start Date: 06 of July 2026.
- Location: Work on-site at Connecta Bogotá: Cll 26 #92-32.

Join us and be a part of a company where your growth is our priority.

📌 Senior Customer Service Specialist (Bogotá)
🏢 Tdcx
📍 Bogotá