About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location

On Colombia’s Caribbean coast, in the historic city of Cartagena, Four Seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. Experience the authentic charm of the Getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. Connect to the lively social scene in four restaurants and lounges. Entertain in two ballrooms. Then unwind at the Spa, Fitness Centre and two rooftop pools. With timeless style and legendary service,



Four Seasons is shaping Cartagena’s new cultural focal point.

Acerca del rol

Es responsable de gestionar todas las comunicaciones entrantes y salientes del hotel, garantizando un servicio excepcional, eficiente y personalizado. Su labor fundamental es asegurar respuestas oportunas, información precisa y coordinación efectiva con otros departamentos. Debe mantener un tono cálido, profesional y discreto en cada interacción, actuando como el primer punto de contacto y reflejando los valores de nuestra propiedad.

Lo Que Vas a Hacer
- Responder todas las llamadas entrantes de manera inmediata y competente, asegurando un servicio personalizado acorde con los estándares de la propiedad.
- Manejar llamadas internas y externas con eficiencia, transmitiendo información clara y precisa a los departamentos correspondientes.
- Anticiparse a las necesidades de los huéspedes, proporcionando información detallada sobre el hotel, sus servicios

📌 Agente de PBX (Cartagena)
🏢 Four Seasons
📍 Cartagena