Overview

Videoconferencing Product Owner to lead the strategy, lifecycle management, and continuous improvement of our enterprise meeting room technologies and collaboration services. This role combines product ownership, service management, and technical expertise in Microsoft Teams and advanced audio/visual (A/V) systems. The position is required to oversee standard and complex meeting room solutions, manage Microsoft Teams Premium as a product, support enterprise events, and ensure a high‑quality end‑user experience.

Key Responsibilities

Product Ownership & Strategy
- Own the full lifecycle of videoconferencing and meeting room solutions, including standards for room types, hardware, and user experience.
- Define and maintain the product roadmap for Microsoft Teams–based collaboration and meeting room services.
- Act as the primary stakeholder for integrations between Microsoft Teams, Teams Rooms, and enterprise‑grade A/V technologies.
- Evaluate new technologies, vendors, and features to ensure continuous modernization of the meeting experience.




- Build a set of KPIs to measure & report on performance & reliability of local Tech services.
- With the support of external resources when required, coordinate various local Tech projects in alignment with local/integral Tech teams and local Business representatives.
- Measure obsolescence of local Tech services and propose realistic roadmaps to keep technical debt as low as possible.
- Contribute to Real Estate / Facility Management project related to Tech services, ensuring coordination of the design and of the implementation of selected Tech services.
- Contribute to local projects by assessing the requirements from Tech Services, ensuring consistency with standards and coordinating implementation as per project’s milestones.

Service Management

Serve as Product & Service Manager for Microsoft Teams platform (with focus on Teams Rooms), Teams Premium licenses (standards, adoption, governance), enterprise meeting r

📌 Videoconferencing Solutions and Events Expert (Bogotá)
🏢 Opella
📍 Bogotá