Topsort is looking for a Customer Support Manager / CS Analyst to join their Customer Success team in Bogotá. This hybrid role blends customer engagement with data analysis, requiring strong communication and curiosity.
You'll support customers with operational queries, analyze trends, and enhance customer onboarding. Experience in B2B SaaS and analytical skills are essential, with a focus on a customer-first mindset.
If you're passionate about reliable support in a collaborative environment, Topsort is excited to hear from you