Responsibilities
- The Employee Relations Specialist is responsible for the effective dispatching, intake, triage, and management of employee relations cases.
- Analyze key case information, including country of origin, nature of the issue, involved parties, etc.
- Accurately register and document cases in the ER tracker system, ensuring completeness and data integrity.
- Identify and elevate cases outside of scope (e.g., Compliance, high-risk, or complex matters) to the appropriate ER team members.
- Manage end-to-end investigations for discipline‑related cases of low to moderate complexity.
- Conduct investigations in line with Employee Relations SOPs, ensuring objectivity, confidentiality, and procedural consistency.




- Maintain the accuracy and integrity of the ER tracker system through timely and precise data entry and updates.

Requirements
- Major: Human Resources Management, Psychology, Business Administration, Organizational Development, Industrial Psychology, Law or related field (preferred).
- Experience related to HR roles is required, such as: HR Specialist, HR Advisor, HR Partner, or Employee Relations (a minimum of 1 year in recent experience) and familiarity with employment law (minimum of 2 years).
- Experience in Shared Service centers (highly preferred but not required, 2 years).
- Advanced English Level required, both written and verbal.
- Fluency in Portuguese is a nice to have.

📌 Employee Relations Specialist (Bogotá)
🏢 Jobtailor
📍 Bogotá