Type: Full-time, on-site with versátil schedule

Languages: Fluent English and Spanish required

About Cielo.Travel

Cielo.Travel is Colombia’s leading digital travel and media company, connecting international travelers with the best of Colombia through trusted content, partnerships, and premium services. With more than 500,000 followers and over 3.4 million monthly impressions, we work with hotels, restaurants, and tour operators nationwide.

Safe Transfers by Cielo.Travel is our newest division — a premium, English-first airport transfer and private chauffeur service designed for business travelers, families, and embassies. We are building the first trusted ground transport brand in Colombia, combining technology, hospitality, and safety.

Position Overview

The General Manager will lead all operations for Safe Transfers Bogotá, acting as the on-the-ground CEO for the business. This is a new position with significant autonomy and responsibility to shape the division’s systems, team, and reputation.

The role combines daily operational management, team leadership,



marketing collaboration, and direct client interaction. Attention to detail, strong communication, and a proactive attitude are critical. There will be opportunities for performance-based bonuses tied to growth, customer satisfaction, and transfer volume.

Key Responsibilities

Operational Leadership
- Oversee airport operations, transfers, and real-time driver dispatch.
- Supervise driver quality, safety standards, and client service execution.
- Personally assist with VIP or complex pickups when needed to maintain standards.

Team & Quality Management
- Manage Operations Coordinators (day and night shifts).
- Conduct weekly performance reviews and service audits.
- Lead resolution of client issues or incidents quickly and professionally.

Marketing & Partnerships
- Develop and maintain relationships with hotels, embassies, and corporate partners.
- Collaborate with the Cielo.Travel marketing team on ca

📌 General Manager – Premium Airport Transfers (Bogotá)
🏢 Cielo Travel
📍 Bogotá