Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a general team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life‑saving robots, our digital and software technology experts provide R&D; and engineering services across all industries.

Your role
- Manage, troubleshoot, and optimize containerized applications and infrastructure deployed on Kubernetes, RedHat OpenShift, and OpenStack platforms.
- Serve as the Subject Matter Expert (SME) for core cloud infrastructure technologies, including advanced Linux (CentOS) system administration, Docker/Containers, and complex networking configurations.
- Lead the investigation and resolution of complex, high‑severity customer issues, applying strong analytical knowledge to diagnose problems across the entire cloud stack.
- Identify root causes and implement effective, durable solutions for customer incidents.
- Prepare and conduct Root Cause Analysis (RCA)



for critical incidents to identify systemic issues and prevent recurrence.
- Develop, test, and maintain robust automation scripts using Python and Ansible to streamline daily operational tasks and improve overall service efficiency.
- Identify and implement automation opportunities to reduce manual effort in maintenance and deployment activities.
- Provide end‑to‑end Escalation, Monitoring, and Emergency (EME) support, acting as the final escalation point to ensure service availability and meet SLAs.
- Liaise directly with the customer’s team and internal teams to understand requirements and deliver tailored technical solutions.
- Stay current with industry best practices and emerging technologies in cloud and containerization.

Required
- Strong knowledge and hands‑on experience with Linux administration.
- Solid understanding of core networking principles (TCP/IP, routing, load balancing, firewalls) in a cloud environment.
- Proficie

📌 Cloud Infrastructure Engineer (Bogotá)
🏢 Capgemini Engineering
📍 Bogotá