Bilingual Collections & Accounts Receivable Specialist

We are seeking a high-caliber, strategic Bilingual Collections & Accounts Receivable Specialist to join our Finance team in Bogotá. In this role, you will manage a complex portfolio of corporate accounts, ensuring timely recovery of funds and optimization of portfolio health while maintaining premium service standards expected in the Fintech industry.

The idóneo candidate is an expert in negotiation and dispute resolution, possesses a strong AI-first mindset, and can operate with high autonomy. You will serve as a critical strategic link, navigating seamlessly between internal cross‑functional partners, external legal/collection agencies, and specialized AI automation tools to drive down DSO and mitigate financial risk.

Responsibilities
- Portfolio Management: Manage an assigned end‑to‑end B2B accounts receivable portfolio, utilizing advanced collection methodologies to maximize recovery and reduce past‑due percentages.
- AI Partner & System Management: Monitor, drive,



and optimize performance of the AI partner for Collections, ensuring automated workflows and AI contact strategies are executing correctly.
- Proactive Risk Mitigation: Identify high‑risk or deteriorating accounts early, providing timely visibility and actionable insights to the Risk Team.
- Internal Navigation & Alignment: Act as a central point of contact to navigate and collaborate seamlessly with internal functions working closely with Collections, including GTM, Customer Support, Accounting, and Payment Application.
- External Partner Management: Drive and manage relationship workflows with external collection agencies and oversee preliminary legal matters regarding non‑performing accounts.
- Autonomous Execution: Work independently and rigorously adhere to established financial processes, credit policies, and operational guardrails.
- Strategic Communication & Follow‑up: Execute high‑level executive outreach via phone, email, and chat. Mai

📌 Bilingual Collections (Colombia)
🏢 Tryjeeves
📍 Colombia