Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

We are looking for a Player Support Analyst to help take our product designers bring our sports betting products to the next level and build an amazing betting experience for our customers. You will have very strong analytical skills and with effective communication, you will have the ability to translate what is needed to both the design and development parts of the team within an agile, fast paced environment. The aim is to deliver beautiful and meaningful user experience for digital product and deliverables within the business account.

What You'll Do
- Customer Service (Chats & emails)
- Comply with all established internal protocols
- Validate and issue courtesies/retentions
- Review and/or report sports betting/casino activity




- Report accounts with suspicious activity
- Report interactions for reassignment to other areas/teams

What You'll Bring
- 1+ years of experience in Customer Service BPO
- Bachelor’s Degree in any field; or studying.
- Empathy and assertive communication skills
- Basic industry knowledge
- Strong problem-solving skills.
- Excellent collaboration abilities.

Autorizaciñão para el Tratamiento de Datos Personales – Candidatos

En Cumplimiento De La Ley 1581 De 2012, Del Decreto 1377 De 2013 y Demás Regulaciones Aplicables En Materia De Protección De Datos Personales En Colombia, Actuando De Manera Libre, Voluntaria y Espontánea, En Mi Condición De Titular De Los Datos Personales Que Por Este Medio Se Recolectan, Manifiesto Lo Siguiente.
- Autorizo de manera previa, clara, expresa e informada a: (i) Rush Street Interactive Colombia S.A.S. (en adelante “RSI”), sociedad legalmente constituida de co

📌 Player Support Analyst (Bogotá)
🏢 Gamblingcareers.Com
📍 Bogotá