Key responsibilities:
- Coordinate and execute air freight shipments (import and export) in line with customer instructions and operational procedures.
- Act as primary operational point of contact for customers, providing timely updates and ensuring service expectations are met.
- Review shipment documentation to ensure accuracy of cargo details, rates, and transport instructions.
- Monitor shipment milestones and proactively manage exceptions, delays, or disruptions.
- Coordinate closely with origin/destination offices, carriers, and internal teams to ensure smooth execution.
- Ensure compliance with internal SOPs, regulatory requirements, and country‑specific restrictions for commodities and destinations.
- Register and maintain shipment milestones in the assigned control tools and systems.
- Escalate operational issues when required and propose alternative solutions where applicable.
- Support post‑shipment activities including invoicing accuracy, cost input, and documentation closure.




- Contribute to continuous improvement initiatives by identifying operational inefficiencies and error trends.

We are looking for:
- Minimum 1–3 years of experience in air freight operations, logistics, or freight forwarding environment.
- Hands‑on experience with import and export air freight processes.
- Experience working with multiple stakeholders across operations, customer service, and finance.
- Exposure to KPI tracking, milestone control, and operational follow‑up.
- Technical or technological education in logistics or freight forwarding.
- Students in final semesters or graduates in International Trade, International Business, Logistics, Supply Chain, Business Administration, or related fields.
- Basic to intermediate English proficiency, sufficient to understand and communicate operational information.
LI-Onsite

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes a

📌 Air Freight Specialist (Bogotá)
🏢 Damco Spain
📍 Bogotá