We are seeking a high-caliber, strategic Bilingual Collections & Accounts Receivable Specialist to join our Finance team in Bogotá.

Location: This role is based out of Colombia and is a full-time hybrid position requiring presence in our Bogotá office (2-3 days/week).

Job Responsibilities
- Portfolio Management: Manage an assigned end-to-end B2B accounts receivable portfolio, utilizing advanced collection methodologies to maximize recovery and reduce past-due percentages.
- AI Partner & System Management: Directly monitor, drive, and optimize the performance of our AI partner for Collections, ensuring automated workflows and AI contact strategies are executing correctly.
- Proactive Risk Mitigation: Maintain a proactive approach to identifying high-risk or deteriorating accounts early, providing timely visibility and actionable insights to the Risk Team.
- Internal Navigation & Alignment: Act as a central point of contact to coordinate with internal functions working closely with Collections, including Go-To-Market (GTM), Customer Support, Accounting, and Payment Application.




- External Partner Management: Proactively drive and manage relationship workflows with external collection agencies and oversee preliminary legal matters regarding non-performing accounts.
- Autonomous Execution: Work independently and rigorously adhere to established financial processes, credit policies, and operational guardrails.
- Strategic Communication & Follow-up: Execute high-level executive outreach via phone, email, and chat. Maintain a strict, target-driven follow-up cadence to ensure tasks, commitments, and payments are performed exactly on time.
- Financial Analysis: Investigate root causes for non-payment, verify funding sources, and build data-driven business cases for account write-offs or payment restructures.

Requirements
- Experience: Minimum of 2 years of proven, verifiable experience in Collections or Accounts Receivable, ideally within a fast-paced fintech, banking, or

📌 Bilingual Collections (Colombia)
🏢 Jeeves
📍 Colombia