Responsibilities
- Lead service operations and drive customer success in a growing market.
- Manage regional initiatives and develop high-performing service teams.
- Lead and coordinate all field service activities across Colombia.
- Manage preventive, corrective, and emergency maintenance operations.
- Supervise and develop a team of Service Engineers.
- Act as the primary technical contact for key customers.
- Monitor service KPIs, budgets, and operational performance.
- Support equipment installations, commissioning, and troubleshooting.
- Coordinate spare parts planning and resource allocation.
- Collaborate with regional and integral teams on strategic initiatives and continuous improvement efforts.

Acerca de nuestro cliente
Our client is a global provider of advanced automated machinery and technological solutions, serving industrial customers through innovation, service excellence, and long-term partnerships. The organization operates internationally and is focused on delivering high-quality products and customer support services.
Descripción




- Lead and coordinate all field service activities across Colombia.
- Manage preventive, corrective, and emergency maintenance operations.
- Supervise and develop a team of Service Engineers.
- Act as the primary technical contact for key customers.
- Monitor service KPIs, budgets, and operational performance.
- Support equipment installations, commissioning, and troubleshooting.
- Coordinate spare parts planning and resource allocation.
- Collaborate with regional and global teams on strategic initiatives and continuous improvement efforts.

Perfil buscado (h/m)
- Bachelor's degree in Engineering (Mechanical, Electronics, Mechatronics, Electromechanical, or related).
- Minimum 5 years of experience in industrial field service, maintenance, or technical support.
- At least 2-3 years of experience leading technical teams or service operations.
- Strong knowledge of automation systems, industrial machinery, and control syst

📌 Service Lead Engineer (San Gil)
🏢 Michael Page Colombia
📍 San Gil