Facilitator, Product Innovation Manager

Mastercard Digital Labs is a leading edge general innovation practice, delivering a range of innovation programs which incorporate the best in design thinking and agile development processes.

Digital Labs supports customers and partners with Innovation and R&D; consultation – delivering customized innovation programs, products and support – tailored to meet client‑specific business challenges. It also creates products and solutions for customers that activate Mastercard’s assets and drive the company’s core business.

Role
- Own the execution and successful delivery of multiple customer engagements for the Digital Labs team, including innovation consulting, execution of innovation culture programs and delivery of Mastercard innovation products.
- Drive internal advocacy and business development by staying in close contact with local Mastercard teams across LAC to identify new opportunities and support the sales process.
- Lead groups through activities such as envisioning/ideation, product planning, issue resolution, action planning,



assumptions testing & product prototyping as well as requirements gathering.
- Create new innovation tools and templates and collate existing best‑in‑class methods to create standardized methodologies and practices for rapid innovation.
- Facilitate client events using best‑practice processes and techniques in design thinking, ideation methodologies, agile development (design sprints and rapid prototyping) and agile product management.
- Lead small teams and large groups of professionals with multi‑faceted skill sets and different motivations/ agendas to create new product innovations.
- Contribute to the development of new Digital Labs innovation programs and products and the enhancement of existing methodologies that can be delivered to customers.
- Keep informed on emerging technologies and innovations in the payments and commerce space and identify potential opportunities for the Digital Labs

📌 Facilitator, Product Innovation Manager (Bogotá)
🏢 Mission+
📍 Bogotá