Description

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a general team of over 12,000 professionals spread across 70+ studios in 26 countries.
We are always there to lend a hand to video games developers and publishers by offering four service lines: from Create, to Globalize, Media & Entertainment and finally - Engage - which is one of the fastest-growing Service Lines at Keywords Studios. Engage provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.
Join us in our mission to build engaging player communities and offer outstanding experiences ??

We’re looking for a native Mandarin-speaking, Community Manager for one of our project. This position is available across multiple locations and can be performed remotely. It is a fixed-term contract expected to last approximately a couple of months. This is a full-time position, and the working hours are aligned with the UK time zone or require partial overlap with UK business hours.



The project might require the ability to:
- Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
- Responding to comments and player queries in a timely manner.
- Creating engaging content for social media.
- Assisting the developer by forwarding them important information from all the issues you handle with customers.
- Helping foster and maintain a safe and welcoming environment for a game community.
- Moderating discussions and comments following set community guidelines.
- Proactively suggesting new ways to grow and care for your community.
- Creating and updating corresponding documentation and reports as needed.

Requirements:
- At least 1-2 years Community Management experience
- Excellent knowledge of Chinese, native or near-native level
- Very good English skills.
- Excellent communication and writing skills.
- Pas

📌 Freelance Community Manager with Chinese (Colombia)
🏢 Keywords Studios
📍 Colombia