About The Role

ElectroNeek is a US-based B2B SaaS company selling annual software subscriptions to SMB customers worldwide, primarily across North America and Latin America, with customers in Europe, Australia, and India. We are hiring an Accounts Receivable & Billing Specialist to own customer payment collection end to end while supporting billing and finance operations.

This is not a traditional accounting seat. Your primary mission is simple to state and hard to do well: make sure the company gets paid, on time, by every customer, while building strong rapport and long-term partner relationships with every account. You will own the entire AR cycle for a portfolio of roughly 85 active annual-subscription accounts, run billing operations, and support day-to-day finance operations in Xero.

Collections is the highest priority for this role: you will spend roughly 60-70% of your time on Collections & Accounts Receivable, 15-20% on Billing Operations, and 15-20% on Finance Operations. Because most customers pay annually and we are standardizing renewals toward first-of-month due dates,



collections work comes in waves; the billing and finance-operations responsibilities fill the remaining capacity and give you full visibility into the revenue cycle.

Responsibilities

Accounts Receivable & Collections (primary focus)

Own customer payment collection across the full AR portfolio; collections results are the primary KPI of this role
Proactively follow up on overdue invoices by email, phone, WhatsApp, SMS, LinkedIn, and video call until payment is received
Drive renewal collections: contact customers ahead of annual renewal invoices, confirm payment method and billing details, and collect on time
Lead payment negotiations: payment plans, partial payments, disputed amounts, and difficult conversations with customers who resist paying
Run a structured reminder cadence (pre-due, due, and escalating overdue touchpoints) for every open invoice
Build and maintain a rolling ca

📌 AR & Billing Specialist (Collections | SaaS | Remote) (Colombia)
🏢 ElectroNeek
📍 Colombia