Manager, Card Payment Delivery
We are seeking a hands-on, results-driven front-line Manager to lead the day-to-day execution of our virtual card payment delivery operation at Tipalti. This role is responsible for directly leading a team of 7–10 payment delivery agents who process payments accurately, securely, and on time. This role is focused on the day-to-day: coaching agents in the moment, driving consistency and quality across the team, and keeping the operation running efficiently against tight SLAs and daily targets.
Our card payment delivery operation is high-volume and task-oriented, and the quality and speed of the team’s work has a direct impact on customer satisfaction and company revenue. The ideal candidate is a metrics-driven operator who knows how to motivate and get the most out of a front-line team, holds a high bar for customer experience, and actively leverages AI and modern tooling to make the team faster, more consistent, and more effective.
Why join Tipalti?
Tipalti is the AI-powered platform for finance automation,



elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 general companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.
At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti

📌 Manager, Card Payment Delivery (Medellín)
🏢 Tipalti
📍 Medellín