Job Title: Administrative Assistant – Clinic Operations
? Remote
? Full-time – Monday to Friday, 10:00 a.m. – 7:00 p.m.
Job Description
We are seeking a dynamic Administrative Assistant to support the clinic’s operational management. The successful candidate will act as a liaison between patients, providers, and insurers, ensuring smooth information flow and documentation that meets the highest standards of quality and compliance.
Key Responsibilities
- Communication: Answer phone calls, manage voicemails, and liaise with patients, providers, and insurance companies regarding status or missing information.
- Email Management: Organize and distribute emails to the correct departments and respond to patient inquiries.
- Documentation: Maintain detailed call logs and IMS notations.
- Compliance: Adhere to internal policies,



clinical guidelines, and regulatory requirements.
- Problem Solving: Address complex inquiries and manage patient care effectively.

Qualifications
- Education: High school diploma or GED required; Bachelor’s degree preferred.
- Experience: Proficiency in IMS and prior experience in medical insurance or healthcare administration.
- ENGLISH ADVANCED C1
- Knowledge: Familiarity with medical terminology and CPT/HCPCS/ICD coding.
- Skills:
- Strong written and verbal communication in both English and Spanish.
- Excellent customer service skills.
- Proficiency in Microsoft Office, especially spreadsheets.

LI-Onsite

📌 Healthcare administrative (Bogotá)
🏢 Solvo S
📍 Bogotá