Responsibilities Delivers product training programs while adhering to designated training materials and schedules.
Delivers and supports program training and miscellaneous training.
Acts with a sense of urgency when modifications are needed with respect to training materials or programs, and provides necessary feedback to the Learning Manager.
Participates in the creation, design, and implementation of training materials, training agendas, etc.
Creates a positive learning environment to promote high employee morale amongst trainees.
Assesses the readiness of associates and staff in training to perform job functions.
Maintains current knowledge of all company and account-specific policies, procedures, systems, and products.
Contributes to the ongoing improvement processes within the business and our clients.
Performs all other duties as assigned by Learning Experience Manager including but not limited to new hire training, ongoing training, training reporting, support to operations, queue time, and site‐level training.
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📌 Learning Experience Leader - Barranquilla
🏢 TaskUs Outsourcing Philippines
📍 Barranquilla