___

Emerging Talent North America Roles

Explore Roles

All Open Positions

However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat.

Come join us and help us build a global company where we're all proud to belong.

Customer Success Manager, 1:Few (Trilingual in English, Spanish & Portuguese)

Account Management

Remote - Colombia

POS-P316

Before applying:

- Your resume must be submitted in English.

- We require a business level proficiency in English, Spanish AND Portuguese.

If your idea of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges, we should talk.

Hub

Spot's mission is to help millions of organizations grow better.

Our team aims to drive an exceptional experience and sustained value for Hub

Spot customers through building trust and consulting on the Hub

Spot software.

The outcome is increased value, satisfaction, and renewal of the customer.

Our Customer Success Managers possess an unrivaled sense of autonomy, ownership, and dedication to helping each customer realize their value with Hub

Spot.

Customer Success Managers have the opportunity to grow their careers through a focus on skill development and a performance-based role progression path.

In this role, you'll get to:

- Be the primary contact and advocate for approximately 150 medium-sized business customers

- Become an expert in Inbound Marketing and become the trusted marketing advisor to each of your customers

- Maintain a revenue base by managing account retention and renewal

- Drive upgrade revenue from new product feature adoption and expanded usage

- Work as part of the team to develop strategies for scale and growth

We are looking for people who:

- Prior experience with sales or account management teams

- Experience working with small business owners and marketers

- A verifiable track record of consistently meeting and exceeding revenue goals

- A firm grasp of how business works, including sales, consultative, problem solving, and issue resolution skills

- Clear and articulate communication skills and the ability to effectively drive a phone conversation

- Phenomenal organizational skills

- The ability to thrive in a fast-paced environment

- Inbound Marketing knowledge is a plus

- Strong SaaS business acumen is a plus

- Experience with marketing automation software is a plus





We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form .

At Hub

Spot, we value both flexibility and connection.

Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers.

If you are joining our Engineering team, you will be required to attend a regional Hub

Spot office for in-person onboarding.

If you join our broader Product team, you'll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process.

We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to Hub

Spot's Career Diversitypagehere .

India Applicants: link to Hub

Spot India's equal opportunity policy here .

About Hub

Spot

Hub

Spot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service.

Hub

Spot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At Hub

Spot, bold is our baseline.

Our employees around the globe move fast, stay customer-obsessed, and win together.

Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART.

These commitments shape how we work, lead, and grow.

We're building a company where people can do their best work .

We focus on brilliant work, not badge swipes.

By combining clarity, ownership, and trust,



we create space for big thinking and meaningful progress.

And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, Hub

Spot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

- Hub

Spot Careers

- Life at Hub

Spot on Instagram

Hub

Spot may use AI to help screen or assess candidates, but all hiring decisions are always human.

More information can be found here .

By submitting your application, you agree that Hub

Spot may collect your personal data for recruiting, integral organization planning, and related purposes.

We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates.

Refer to Hub

Spot's Recruiting Privacy Notice for details on data processing and your rights.

Hub

Spot, Inc. is an equal opportunity employer.

As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.

To assist Hub

Spot in its commitments and compliance with federal and state record keeping, reporting and other legal requirements, you are invited to provide the following information.

In accordance with applicable law, we may also use the information in an aggregated, anonymous form to help us improve diversity at Hub

Spot.

Completion of the form is entirely voluntary.

Whatever your decision, it will not be considered in the hiring process or affect your candidacy in any way.

Any information that you do provide will be recorded and maintained in a confidential file.

What is your gender?

Do you know if you have a disability? *

This information will be kept confidential and used solely for compliance purposes.

Were you previously employed at Hub

Spot Inc or any of its subsidiaries? If Yes, please select which entity below.

(Please note this question is only applicable for past employees not current employees)

Location *

Waiting for the perfect fit?

Join our Talent Community! When roles open up, we use the submitted information to find candidates who could be a great fit—and reach out when there's a match.

#J-18808-Ljbffr

📌 Customer Success Manager, 1:Few (Trilingual in English, Spanish & Portuguese) (Colombia)
🏢 Hubspot
📍 Colombia