Mercor connects elite creative and technical talent with leading AI research labs. We are seeking a Customer Success Engineer (LatAm) for a remote role, with substantial overlap to Pacific Time.
You will troubleshoot end-to-end issues, debug AI-driven web apps, and help customers maximize value from our AI+SaaS stack. This position requires a CS/Software Eng degree or equivalent experience and 2–5 years of customer-facing web app support.
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📌 Remote AI SaaS Support & Success Engineer (LatAm) (Metropolitana)
🏢 Mercor
📍 Metropolitana
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