We're looking for a Bilingual Collections Specialist to join our dynamic team. This role is idóneo for individuals with strong communication and negotiation skills who thrive in customer service and financial environments.
Key Responsibilities
- Manage inbound and outbound calls to collect payments and resolve account issues
- Translate letters and documents for internal and legal use
- Collaborate with the legal department on account-related inquiries
- Maintain accurate records of customer interactions and payment arrangements
- Use Finvi and FACS software to manage account data and collection activities

Requirements
- High school diploma or equivalent
- Bilingual fluency in English and Spanish (spoken and written)
- 1–2 years of experience in customer service, collections, or BPO environments
- Strong listening, negotiation, and organizational skills

Preferred Skills
- Previous experience in collections or financial services
- Goal-driven mindset and adaptability to fast-paced environments

LI-Onsite

📌 Bilingual Collections Specialist (Bogotá)
🏢 Solvo S
📍 Bogotá