? About Roca Alliances
Roca Alliances is a specialized recruitment and operations partner in the technology sector, dedicated to building high-performance teams across Latin America for multinational companies.
For this opportunity, we are hiring talent to join our Cross-Border Teams, supporting a integral technology client operating in a fast-evolving and highly competitive industry focused on protecting digital environments.
This organization values data-driven decision-making, cross-functional collaboration, and financial discipline to support sustainable growth.
? Role Overview
We are seeking a detail-oriented and proactive Senior Accounts Receivable Specialist to join our accounting team in Colombia, as part of our Center of Excellence. This role will report to the Director of Accounting and is essential to maintaining accurate financial records and ensuring timely customer payments. The ideal candidate will have experience with NetSuite and a strong understanding of A/R processes in a fast-paced, technology-driven environment
Key Responsibilities
Cash Receipt Recording
- Record incoming payments accurately in NetSuite and reconcile them with bank statements.
Cash Application
- Apply customer payments to invoices and credit memos using remittance information while resolving discrepancies or unapplied balances.
Collections Monitoring
- Monitor aging reports and follow up with customers regarding outstanding receivables to ensure timely payment.
Customer Statements
- Generate and distribute monthly and ad-hoc customer account statements.
Inbox Management
- Own and manage the Accounts Receivable email inbox, ensuring timely responses and issue resolution.
Customer Communication
- Respond to customer inquiries regarding invoices, payments, and account status.
Cross-Functional Collaboration
- Partner with accounting, IT, sales, and order entry teams to resolve billing issues and support month-end close activities.