Position Description

We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.

Key Responsibilities

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Respond to client inquiries via email, phone, and messaging systems

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Process itinerary changes, cancellations, and special travel accommodations

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Provide accurate guidance on travel requirements and agency policies

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Conduct proactive check-ins with clients ahead of travel dates

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Efficiently manage and resolve customer concerns with professionalism

Idóneo Candidate Profile

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Customer-first mindset with strong communication skills

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Experience in customer support, hospitality, or tourism preferred

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Reliable, organized, and capable of multitasking

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Comfortable navigating online systems and digital booking tools

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Passionate about travel and delivering excellent service

Perks & Advantages

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Work-from-home flexibility

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Flexible hours

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Training and mentorship

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Growth opportunities within a growing travel company

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Access to industry discounts and travel benefits

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Positive and team-oriented culture

📌 Remote Travel Assistance Coordinator (Cali)
🏢 Live the Dash Travel
📍 Cali