Competencies
Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
Top reasons to work with TDCX
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a general company, winner of hundreds of industry awards
What is your mission?
- Review reported content and respond to user inquiries with high quality, speed, empathy and accuracy.
- Assist our community and help resolve inquiries empathetically, accurately and on time.
- Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content.
- Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site.
- Recognize trends and patterns, escalating any issues outside company policy to the global team.
- Ensure confidentiality, security, integrity and privacy of data as top priority.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
- Preferable with 2 years o
📌 Senior Content Moderator Specialist (Colombia)
🏢 Tdcx
📍 Colombia