Cosign is revolutionizing the $4 trillion rental industry with a market-leading rent guarantee product. Our mission is to expand housing access for renters and boost occupancy for landlords. Backed by top entrepreneurs, venture capital firms, and real estate investors, Cosign is built by experienced landlords who deeply understand the rental market’s need.

Job Title: Customer Experience Associate

Department: Customer Success

Reports To: Head of Customer Success

Location: Remote

Employment Type: Full-time

As a Customer Experience Associate, you will play a vital role in delivering exceptional service to our applicants and property management partners. You will provide real‑time support via chat, calls, and emails, while managing inquiries in our CRM (HubSpot). You’ll be an integral part of the team ensuring smooth operations, high satisfaction, and timely resolution across customer interactions.

At Cosign, we seek exceptional talent with relentless intellectual curiosity—individuals who:





- Hyper responsive to our customer and our team
- Challenge the status quo and drive continuous improvement
- Demand excellence from themselves and their colleagues
- Identify and solve problems others don't even recognize
- Create innovative solutions others believe impossible

We deliberately seek these rare, high‑impact performers who attract similar talent. While most companies avoid hiring these exceptional individuals due to their demanding nature, we actively pursue them. When we find someone extraordinary, we move quickly to bring them onboard.

We believe average talent builds average companies. By assembling a team of exceptional performers, we're creating the talent density needed to transform the rental industry and set new standards of excellence.

Why Join Cosign?

- Be part of a pioneering team in a high‑growth company revolutionizing the multif

📌 Customer Success / Experience Associate (Colombia)
🏢 Cosign
📍 Colombia