Customer Service Representative (Latin America)

Join to apply for the Customer Service Representative (Latin America) role at Wing Assistant

This range is provided by Wing Assistant. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.

Disclaimer: This is a generic for the position stated below. Presente tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Customer Service Representative (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.





And we’re looking for a Customer Service Representative to start immediately!

Duties and Responsibilities

- Manage inbound and outbound calls
- Resolve customer concerns effectively and efficiently
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Ensure customer satisfaction in every interaction
- Keep records of customer interactions, process and update customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Ad hoc tasks

Qualifications

- At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity
- Excellent English communication skills, both written and verbal (at least B2 level)
- Excellent phone, email, and instant messa

📌 Customer Service Representative (Latin America) (Colombia)
🏢 Wing Assistant
📍 Colombia