As a Sales Support Associate, you will play a vital role in driving B2B sales success and building strong partner relationships. Your primary objective is to support the sales team in acquiring and retaining clients, providing an exceptional customer experience, facilitating the sales process, and ensuring our partners' satisfaction and success with our technology solutions.
Your responsibilities: Participate in consultative selling of technology products in the B2B environment. Make daily phone calls and send emails, build rapport with decision-makers, and effectively assess customer needs. Explain products and technical solutions, highlighting their value propositions to enterprise clients of various sizes and industries. Develop and lead prospecting campaigns, managing them from idea generation through initial presentations and lead qualification. Manage customer sales renewal processes, identify upselling and cross-selling opportunities, and ensure deals are closed before contract expiration.




Contribute to team projects aimed at refining the sales process and codifying best practices for lead interactions. Educate customers on digital products and cloud solutions, ensuring they maximize their use and satisfaction with our offerings. Support regional leaders and the partner community through training, materials, and ongoing support to maximize retention and upgrade execution. Collaborate with internal teams to address and resolve technical issues, ensuring a seamless customer experience. Maintain organized records within our CRM system, focusing on sales pipeline management, time management, and prioritization.
You have: At least 2 years of experience in consultative or B2B sales Language skills: Spanish + English B1 (basic-intermediate) A proven track record of success in acquiring new clients, with experience in cold calling and delivering compelling sales pitches (B2B/B2C). Strong interpersonal, listening, and transformational skills to connect with and add va

📌 Sales RepresentativeB 2 years of experience (Bogotá)
🏢 Concentrix
📍 Bogotá