Salary: Sobresaliente.
? Schedule:
Mon–Fri, 8:00 AM – 5:00 PM EST
? In low season, Fridays end at noon (workload dependent)
Usual: ~35 hrs/week
First 2 months: 100% on‑site → then remote/hybrid based on performance

? Role Overview:
Enroll members into health benefit plans across multiple insurance carriers. Manage coverage setup, update records, resolve issues, and coordinate with carriers/clients to ensure timely access to benefits.

? Responsibilities:
Process membership changes within 48 business hrs
Handle requests via email within response time metrics
Process open enrollment changes in carrier portals
Generate census reports when requested
Perform audits & correct discrepancies
Support additional projects as needed

? Qualifications:
English level: B2 (mandatory)
Knowledge of group benefits, COBRA, HIPAA, ACA (preferred)




Proficient in Microsoft Office (required)
Strong analytical & critical thinking skills
Clear, professional communication (written & verbal)
Discretion with sensitive data
Initiative & ability to work independently
? Healthcare/USA experience is a plus
? Stable work tenure (CSR/admin experience acceptable)

? Expectations:
Learn benefit administration system
Provide accurate client/vendor correspondence
Maintain positive & professional attitude
Ensure HIPAA compliance & data security
Participate in virtual meetings/calls
Deliver exceptional customer service

? Extra Perks:
Monthly/quarterly lunch fully paid by client

LI-Onsite

📌 Health Care bilinguie (Cali)
🏢 Solvo S
📍 Cali