02 ago
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UrbanStems
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Bogotá
UrbanStems is hiring for a member of our Happiness Team based in Bogotá, Colombia. You will be the voice customers reach during meaningful moments, delivering empathetic, accurate support across email, live chat, and occasional phone tickets, ensuring gifts arrive as intended and helping the order flow from click to delivery.
You will resolve order issues, monitor systems, and contribute to help center content, while maintaining a customer-first approach and supporting cross-functional teams to
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📌 Customer Happiness Specialist - Bogotá
🏢 UrbanStems
📍 Bogotá