02 ago
|
Plata Card
|
Colombia
02 ago
Plata Card
Colombia
We are looking for a Business Analyst to join the Antifraud&Disputes; team in Colombia.
The team is responsible for preventing fraud, developing fraud prevention processes, and implementing protection mechanisms across the bank's key products and customer journeys. You will contribute to both the evolution of existing fraud controls and the launch of new products, ensuring fraud prevention is embedded into product design from day one.
In this role, you will work at the intersection of fraud prevention, product development, risk, AML, operations, analytics, and technology.
Your initial focus will include supporting the launch of debit products, designing secure cash withdrawal processes with offline partners, and preparing fraud prevention capabilities for future products, while helping build scalable fraud controls as the business grows.
Challenges that await you:
- Collecting and formalizing requirements from stakeholders, prioritizing changes based on risk and impact, and leading delivery from discovery to rollout
- Facilitating communication between engineering, data/ML,
risk operations (AFC), and product to ensure alignment on monitoring roadmap and control design
- Identifying root causes of monitoring/control gaps (false positives/false negatives, operational bottlenecks, data quality issues) and coordinating cross-functional resolution
- Implementing best practices in risk analytics and reporting (control effectiveness, alert quality, investigation efficiency) to improve operational performance and risk outcomes
- Closely collaborating with designers and operations to shape investigation and case-management UX and improve investigator productivity
What makes you a great fit:
- 2–4 years of experience as a Business Analyst
- Basic SQL proficiency (data validation, exploratory analysis, alert quality checks)
- Proven experience in eliciting, documenting, and managing requirements for complex systems (preferably in fintech/banking/risk)
- Ability to translate r
📌 Business Analyst Middle (Colombia)
🏢 Plata Card
📍 Colombia