Drive Financial Accuracy Behind Industry-Leading Projects

Every invoice contributes to stronger business performance and lasting client partnerships. The Billing Specialist transforms completed work into accurate financial results, supporting operational excellence across major construction and service projects. Grow with a respected global organization through Emapta, where long-term career opportunities, work-life balance, continuous learning, and the top 1% employee experience empower exceptional professionals to thrive worldwide.

Snapshot

- Employment Type: Indefinite Term Contract
- Work Setup: Work From Home/Remote
- Shift: Day Shift, 8:00 AM-5:00 PM/9:00 AM-6:00 PM CST, Weekends Off

Benefits

- 5-day work week
- Weekends off
- Work-from-home arrangement
- 20 vacation days in total
- Prepaid medicine
- Fully customized Emapta laptop and peripherals
- Direct exposure to global clients
- Career growth opportunities
- Diverse, inclusive, and supportive work environment where every individual is respected, valued, and empowered to succeed
- Prime office locations in Bogotá and Medellín
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/ )

Qualifications

Education

- High school diploma or GED required
- Associate degree in Accounting, Business Administration, or a related field preferred

Experience
- Minimum of 2 years of experience in billing, invoicing, or accounting
- Experience in the mechanical contracting, HVAC, plumbing, construction, or service industry preferred
- Experience using ERP or accounting systems such as Great Plains, Key2Act, QuickBooks, Spectrum, Vista, or similar platforms preferred

Technical Skills
- Demonstrate strong attention to detail and accuracy
- Demonstrate strong organizational and time management skills
- Prioritize multiple deadlines in a fast-paced environment
- Deliver excellent customer service and professional communication
- Use Microsoft Office applications, particularly Excel and Outlook, proficiently
- Use accounting and billing software proficiently
- Apply knowledge of Generally Accepted Accounting Principles (GAAP)
- Analyze billing data and identify discrepancies
- Maintain the confidentiality of financial and customer information




- Work independently while collaborating effectively with operations and accounting teams

Responsibilities Billing & Invoicing

- Prepare and submit accurate invoices for service work, preventative maintenance agreements (PMAs), time and material (T&M;), quoted repairs, and construction projects
- Review completed work orders to verify labor, materials, subcontractor costs, equipment charges, and miscellaneous expenses before billing
- Verify technician service reports, customer signatures, photographs, purchase orders, and supporting documentation for billing completeness
- Submit invoices through customer portals or electronic billing systems as required
- Process progress, milestone, and retainage billings for construction projects

Customer Account Management
- Maintain and update customer billing information, contact details, tax status, and purchase order requirements
- Respond professionally to customer billing inquiries and invoice discrepancies
- Research and resolve billing issues in collaboration with Service Managers, Project Managers, and Accounting teams
- Monitor customer purchase orders to ensure invoices are billed within approved funding limits

Accounts Receivable Support
- Monitor outstanding invoices and support collection efforts by providing invoice copies and supporting documentation
- Communicate with customers regarding overdue invoices as requested
- Collaborate with the Accounts Receivable team to resolve payment delays and disputed invoices

Financial Administration
- Process and document payments received through checks, ACH, credit cards, and electronic transfers
- Review work-in-progress (WIP) reports and identify completed work ready for billing
- Assist with month-end closing activities and billing reconciliations
- Generate management reports on billing activity, unbilled work orders, aging, and invoice status

Quality Control
- Audit invoices for accuracy before submission
- Correct billing discrepancies related to pricing, coding, and data entry errors




- Maintain organized electronic and physical billing records
- Ensure compliance with company policies, customer contracts, and accounting procedures

Key Performance Indicators (KPIs)
- Complete invoicing for finished work orders within two business days of completion
- Maintain an invoice accuracy rate of 99% or higher
- Keep completed but unbilled work orders exceeding 30 days below company targets
- Respond to customer billing inquiries within 24 hours
- Meet all month-end billing deadlines
- Minimize invoice rejections caused by billing errors or incomplete documentation

About the Client Our client is a highly respected U.S.-based industry leader delivering integrated construction, manufacturing, fabrication, building services, and facilities solutions across diverse markets. Backed by decades of continuous growth, the organization has built a reputation for operational excellence, innovation, and long-term client partnerships.

Its collaborative, multi-disciplinary approach enables the successful delivery of complex projects while maintaining exceptional standards in quality, safety, and customer service, making it a trusted partner for organizations nationwide.

Join the Top 1% Talent. A Better Career. A Better Life.

The world doesn't move forward because everyone is the same. It moves forward because people bring different perspectives, strengths, and ways of thinking. If you've been waiting for a workplace that sees your potential before anything else, this is your moment.

At Emapta Colombia, we believe great careers begin when people are recognized for what they can do-not defined by what others expect. That's why we're creating more opportunities for exceptional talent to thrive in an inclusive workplace where your skills are valued, your ambitions are supported, and your contributions make a lasting impact.

Since 2010, Emapta has helped transform integral outsourcing through personalized solutions and seamless collaboration. Today, we're proud to support more than 1,200 clients worldwide with a community of over 12,000 talented professionals-all united by one belief: exceptional talent can come from anywhere.

Apply today and let your talent take the lead . The future of work needs people like you.

#EmaptaEra

📌 Billing Specialist (Bogotá)
🏢 Emapta Global
📍 Bogotá