Job Title

QA Engineer

About Your Business Area/Department

The Hospitality Solutions (HOS) division delivers industry‑leading technology that powers hotel operations, distribution, and connectivity worldwide.
Within HOS, the Channel Management & Distribution (CMD) area is responsible for connectivity between hotel systems and hundreds of distribution partners, ensuring reliable, scalable, and high‑quality communication of availability, rates, inventory, reservations, and content across general channels.

Summary of the role

As a QA Engineer within the Hospitality Solutions division, you will join our specialized Americas Quality team responsible for investigating, reproducing, and resolving CMD (Channel Management Distribution) and CDE (Channel Data Exchange) defects raised by customers and internal stakeholders.
You will work closely with Product, Development, and Global QA teams to ensure the highest standards of quality across mission‑critical hotel distribution components. This role provides direct support during the Americas time zone, contributing significantly to stability,



customer satisfaction, and continuous improvement.

In this role you’ll

Defect Analysis & Troubleshooting
- Analyze, triage, and reproduce CMD/CDE defects reported by customers, Delivery, or Support teams.
- Perform functional and technical investigation using API calls, logs, monitoring tools, and system traces.
- Validate fix proposals and coordinate retests with global engineering teams.
- Ensure timely response and prioritization of issues impacting customers in North and South America.

Quality Assurance & Testing
- Execute manual and automated tests across CMD components (API, UI, and backend services).
- Contribute to regression coverage by maintaining and improving existing test suites.
- Support execution of NRTs (Non‑Regression Tests) and help increase automation stability and quality.
- Work with developers to reproduce issues, validate patches, and improve defect escape rate

📌 QA Engineer (Bogotá)
🏢 Amadeus IT Group ColombiaS.
📍 Bogotá