About the role

At Félix, we are building the future of remittances through a seamless, AI‑powered WhatsApp experience. We’re looking for a Disbursement Analyst who is obsessed with making our money transfer experience "insanely great".

You won’t just be pulling data; you will be the guardian of our disbursement efficiency. You will work closely with Disbursements, Operations, and Product Managers to ensure our transactions are fast, cost‑effective, and flawless. We need a "natural investigator" who can dive into a dataset to understand why a transaction was held up or where a routing defect occurred, turning those findings into a better, more reliable product for millions of Latino immigrants.

Responsibilities

- Experience: 5+ years as a Data Analyst, Financial Analyst, or Operations Analyst, with at least 3 years in Fintech, Cross‑Border Payments, or Remittances.
- Domain Expertise: Proven 2–3+ years measuring payment rails and transaction routing KPIs; comfortable discussing success rates,



cost analysis, and the tradeoffs between transaction speed and operational cost.
- Technical Core: Strong SQL skills (BigQuery/DBT/Firestore) and experience with BI tools such as Omni, Tableau, PowerBI, Looker, or similar. DBT is a must.
- The "Felix" Vibe: A startup mindset—proactive, bias toward action, and does not wait for permission to fix something that’s broken.
- Communication: Ability to explain to a non-technical stakeholder why a 1% drop in success rates matters for our users and its impact on other KPIs like NPS and Retention.
- Language: Advanced English. Spanish or Portuguese is a plus!

Nice to Have

- GCP Ecosystem: Familiarity with BigQuery, Vertex AI, or Cloud Storage.
- Python Mastery: Experience using Python for data manipulation (Pandas/NumPy) to model complex routing scenarios.
- Sta

📌 Analytics Engineer, Payments (Bogotá)
🏢 Félix
📍 Bogotá