Be the voice that makes the first impression. Our legal team is seeking a detail-oriented, client-focused Intake Specialist to connect with potential clients, gather essential case details, and ensure a smooth intake process.
What You’ll Do
- Answer calls and respond with professionalism and empathy
- Conduct initial interviews and collect documentation
- Enter client information accurately into case systems
- Assess case eligibility and escalate qualified cases
- Schedule consultations and follow up with clients
- Maintain confidentiality and uphold legal standards
What We’re Looking For
- Education: High school diploma
- Experience: 1+ year in sales or customer service (sales-oriented required)
- Skills:
- Strong communication and empathetic tone
- Excellent English proficiency (bilingual required)
- High energy, clarity,
and active listening
- Microsoft Office proficiency; Salesforce-based tools a plus
Schedule
- Shift: Monday–Sunday, 8:00 AM–8:00 PM PST
- 40 hours per week, 2 days off (schedule based on client needs)
Key Competencies
- Attention to detail
- Empathy and professionalism
- Organizational and time management skills
- Ability to thrive in a fast-paced environment
Important Notes
- Video submission is required—quality and presentation matter
- Strong communication and role clarity in your video will set you apart
Apply today and help us create a positive first impression for every client